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We’re here to help! Whether you’ve got a question about memberships, classes, or just want to chat about your fitness goals, drop us a message and we’ll get back to you within 24 hours.
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Frequently Asked Questions
What are your staffed hours?
We’re staffed Monday to Thursday from 7am–12pm and 2pm–7pm. On Fridays we’re staffed from 7am–12pm and 2pm–6pm. Members still have 24/7 access with their key fob.
How old do I need to be to use the gym?
You need to be at least 14 years old with parental consent. In some cases, younger children may be able to take part in personal training sessions, but this must be approved by the manager first.
What happens if I lose my 24/7 key fob?
If you lose your key fob, let us know as soon as possible. We’ll cancel the old one and issue you a new fob for $10.00.
Do you offer free trials?
No, we don’t offer free trials. Instead, we recommend starting with one of our flexible membership options or a casual pass so you can experience the gym before committing long term. Check out our range of membership options here.